Terms of service

Terms of Service

Effective Date: July 6, 2025
Store Name: Royal Scent Perfumes
Head Office Location: Sharjah, United Arab Emirates

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our website or place an order.

2. Eligibility

You must be at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian. By placing an order, you confirm that you meet this eligibility requirement under UAE, GCC, or Jordanian laws.

3. Product Information

We aim to provide accurate product descriptions, images, and pricing.
However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update information, or cancel orders affected by such errors, even after the order has been placed.

4. Orders and Payments

• All orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order at our discretion.

• Payment must be made through accepted methods listed on our website.

• All prices are in AED (UAE Dirhams) unless otherwise stated, and include VAT where applicable.

• For international customers (GCC & Jordan), exchange rates and bank fees may apply based on your payment provider.

5. Shipping and Delivery

• We offer shipping to the UAE, all GCC countries, and Jordan using trusted courier services.

• Estimated delivery times:

  • UAE: 1–3 business days

  • GCC & Jordan: 3–7 business days (subject to customs)

• Shipping fees vary based on destination and are shown at checkout.

• We are not responsible for delays caused by third-party logistics or customs clearance.

6. Returns and Refunds

Please refer to our Return & Refund Policy for full details.
Note:

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

• Refunds will be issued to the original payment method used.

7. Intellectual Property

All content on this website — including logos, images, text, and product designs — is the exclusive property of Royal Scent Perfumes.
No content may be copied, reproduced, or used for commercial purposes without prior written consent.

8. Prohibited Use

You agree not to misuse the website or violate any local or regional laws in UAE, GCC countries, or Jordan.
Fraud, unauthorized access, spamming, or interference with the site’s functionality may result in legal action and termination of access.

9. Modifications to the Terms

We reserve the right to amend these Terms of Service at any time.
Changes will be posted on the website and become effective immediately.
Your continued use of the site indicates acceptance of the updated terms.

10. Limitation of Liability

Royal Scent Perfumes shall not be held liable for any indirect, incidental, or consequential damages resulting from your use or inability to use the website or products — even if we have been advised of such possibilities.

11. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates and the Emirate of Sharjah.
For international users, these terms shall align with applicable regional consumer protection laws in GCC countries and Jordan, where relevant.
Any legal disputes shall be subject to the exclusive jurisdiction of Sharjah courts.

12. Contact Us

If you have any questions regarding these Terms of Service, feel free to reach us:
Email: info@royalscentperfumes.com
Phone / WhatsApp: +971 56 658 7079
Address: Street No. 06 – Al Majaz 3 – Sharjah – United Arab Emirates